Shipping, Returns & Exchanges

Blank, non-decorated wholesale orders are processed as quickly as possible, typically within 24 hours of purchase. For this reason, cancellation requests and/or edits to the order cannot always be honored. 

Decorated wholesale orders including; direct-to-garment, screen printing and embroidery orders take a few extra days, typically shipping within 5-8 business days from purchase date. 

Blank,non-decorated items: Customers may return new, unworn, and un-laundered blank, non-decorated items within 30 days of delivery for a refund. 

Undergarments are non-returnable. Items bought during the holiday period will have an extended return period; the holiday period starts on the 15th of November and ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 15th. Customers are responsible for return shipping, except if we have made a mistake on the order (we’re not perfect, but we try!). Shipping charges are not refunded.

Decorated Items, Direct-to-Garment, Screen Printing, Embroidery: Customers may NOT return decorated, direct-to-garment, screen printed, and/or embroidered items. If we have made a mistake on your order, please call our team for immediate assistance so we can make-it-right.

Exchanges are not granted, since we are a wholesale company specializing in bulk wholesale blank and decorated apparel. Customers may return Blank items in accordance with our policy and repurchase new styles, colors or sizes.

We have selected the best items for you to Customize It. Your garment is printed using the latest direct-to-garment technology and is printed for you once you place your order. Our direct-to-garment printing means the ink permanently adheres to the fabric, becoming part of the shirt. This process results in a fabulously cool garment, made just for you.

We can not decorate artwork that is...copyright, trademarked, offensive, illegal, or simply we don't want to print it and have our name associated with it. However, we don't want to limit creativity and humor.