Blank, non-decorated wholesale orders are processed as quickly as possible, typically within 24 hours of purchase. For this reason, cancellation requests and/or edits to the order cannot always be honored.
Decorated wholesale orders including; direct-to-garment, screen printing and embroidery orders take a few extra days, typically shipping within 5 business from purchase date.
Blank, Non-Decorated Items: Customers may return new, unworn, and un-laundered blank, non-decorated items within 30 days of delivery for a refund.
Undergarments are non-returnable. Items bought during the holiday period will have an extended return period; the holiday period starts on the 15th of November and ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 15th. Customers are responsible for return shipping, except if we have made a mistake on the order (we’re not perfect, but we try!). Shipping charges are not refunded.
Decorated Items, Direct-to-Garment, Screen Printing, Embroidery: Customers may NOT return decorated, direct-to-garment, screen printed, and/or embroidered items. If we have made a mistake on your order, please call our team for immediate assistance so we can make-it-right.
Exchanges are not granted since we are a wholesale company specializing in bulk wholesale blank and decorated apparel.